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Operator Information

On the following links you will find information about operating and driving public passenger vehicles and Hire and Drive (rental) vehicles, and approved auditors for passenger and heavy vehicle accreditation

Further information on Passenger Transport can be found at (DIER Website)

Passenger Transport

Transport Access Scheme – Changes to Subsidised Taxi Travel

As of Friday 6 June 2014 Transport Access Scheme Members who receive taxi subsidies will be issued with Smartcards that replace the current paper voucher and WAT swipe card system. 

New Members to the scheme will be issued immediately with Smartcards and existing Members will have Smartcards progressively issued to them over a two month period.

For more information see the Transport Access Scheme Changes – Information for Taxi Industry Information Brochure (PDF 744KB)  (Word 4MB) or contact the Transport Access Scheme on 1300 851 225.


Ancillary Certificates


The 'Taxi and Luxury Hire Car Industries Act 2008', the 'Taxi Industry Regulations 2008' and the 'Luxury Hire Car Industry Regulations 2008' took effect on 24 September 2008. Operators, drivers and licence owners are encouraged to read the relevant legislation to ensure that they are aware of all of their responsibilities under the legislation.

The Act and Regulations were developed after a comprehensive review of the previous legislation undertaken over the course of 2006 and 2007. 

Heavy Vehicle Transport

National Heavy Vehicle Accreditation Scheme

Bus Cost Model