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Department of Premier and Cabinet

Service Tasmania Unit

Service Tasmania is an integrated approach to the delivery of government services aimed at making it easier for Tasmanians, especially in rural and regional areas, to do their everyday business with government on a one-stop-shop basis over the counter, over the phone, and over the Internet.

The Service Tasmania Unit is responsible for the development of services for delivery by the lead Tasmanian Government agencies responsible for shops, phone services and Service Tasmania Online. The unit works closely with State Government agencies to identify new services, and also forms partnerships with Commonwealth and Local Government organisations to deliver their services through Service Tasmania channels. The unit provides executive support to the Service Tasmania Board to ensure consistent, high quality customer service, arrange marketing activities, and to oversight financial management.

More information including the location of Service Tasmania shops.


Customer Survey

Service Tasmania customer survey 2012

Business Plan

Service Tasmania Business Plan 2012-2013 PDF icon (PDF, 165KB)

Service Tasmania Strategic Plan 2010-2015 PDF icon (PDF, 312KB)

Annual Report

Service Tasmania Board Annual Report 2011-2012 PDF icon(PDF, 310KB) | Word Document

View Annual Reports from previous years 

PDF icon This a Portable Document Format (PDF) file and requires the use of Adobe Acrobat Reader. The Reader is easy to download and is free of charge.


Service Tasmania Unit
Phone: 03 6233 4860
Fax: 03 6233 6534