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Australian Consumer Law (ACL) industry guides released

 

 

National, state and territory consumer protection agencies, have collaborated to prepare a series of five industry guides to help businesses clarity their rights and obligations under the Australian Consumer Law.

 

Each guide covers key aspects of the law specific to the industry as well as general topics such as refunds, replacements and repairs.

 

In particular, the guide focuses on issues where:

 

  • industry bodies have asked for more detailed guidance for business
  • consumers frequently report problems to consumer protection agencies.

 

Guides have been prepared for each of the following industries:

 

 

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