You are viewing an archived copy of this website captured Thu Feb 06 13:27:05 AEDT 2014
Tasmanian Government Logo
Department of Justice, Consumer Affairs and Fair Trading
Consumer Affairs and Fair Trading
Link to the Tas government site



Australian Consumer Law (ACL) industry guides released



National, state and territory consumer protection agencies, have collaborated to prepare a series of five industry guides to help businesses clarity their rights and obligations under the Australian Consumer Law.


Each guide covers key aspects of the law specific to the industry as well as general topics such as refunds, replacements and repairs.


In particular, the guide focuses on issues where:


  • industry bodies have asked for more detailed guidance for business
  • consumers frequently report problems to consumer protection agencies.


Guides have been prepared for each of the following industries:



PDF documents require a PDF reader. Please read more on free PDF readers. Alternatively contact us if you have difficulty viewing or printing the document or require the document in an alternative format.