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About Us


Our services


The Office of Consumer Affairs and Fair Trading (CAFT) provides a diverse and extensive range of services and information to the Tasmanian community, in order to encourage a fair, safe and equitable marketplace.


Our services include:


  • administering and enforcing a wide variety of legislation regulating a diverse range of consumer issues;
  • providing information to consumers, traders, tenants, landlords and property managers regarding their rights and obligations;
  • assisting consumers, tenants and property owners to resolve disputes across a range of areas;
  • discouraging behaviour that promotes unfair competition based upon misleading claims or deceptive conduct;
  • monitoring products in the market place to ensure they meet product safety standards;
  • managing the licensing regime for motor vehicle traders, the security industry, travel agents and conveyancers;
  • registration of incorporated associations and cooperative societies (including ensuring registered bodies comply with their reporting requirements) and approval for non-local charities to collect donations
  • maintaining an accurate register of births, deaths, marriages, adoptions, relationships, changes of name, paternity acknowledgements and changes of sex and issuing certified copies and extracts of entries contained in these registers;
  • maintaining a secure repository for rental bonds along with quick and cost effective lodgement and disbursement processes;
  • providing investigative services for the Residential Tenancy Commissioner and determining disputes regarding how bonds should be distributed at the end of a tenancy.


Contact us directly for specific information and advice.