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Gas Codes

The Office of Energy Planning and Conservation (OEPC) prepared an Issues Paper to provide a comparison between the customer protection features of the Tasmanian regulatory arrangements and the National Energy Retail Law (NERL). The Issues Paper was open for consultation in March and April 2013.

The scope of the review is limited to a consideration of the existing level of customer protection in place under the Gas Retail Code and the Gas Distribution Code compared with the level of customer protection for gas customers found in the NERL. Appropriate solutions to address any significant gaps in customer protection for Tasmanian natural gas customers will also be considered.

The OEPC received a number of submissions and comments from interested parties on matters within the scope of the issues paper.