How do I access information
The Department of Infrastructure, Energy and Resources is committed to providing the community with open and transparent access to information about its services and activities. Most information is available direct from our Divisions. (contact numbers for Divisions are listed below). Our website contains various publications and pages detailing our services and business operations.
The Department of Infrastructure, Energy and Resources will increasingly make information available to the public through active disclosure, this means we will routinely make information available this will assist the public in understanding what it is we do and how we do it.
This may be done via our website, through publications (e.g. fact sheets, or discussion papers )or, via reports (e.g. our Annual Report) or by contacting the contacting the Department.
All media: Enquiries must be directed to the Corporate Affairs Branch on +61 3 6233 3734
All Members of Parliament: Enquiries must be directed to the RTI Officer on + 61 3 6233 3142.
Information Channels
You may find information from the Department of Infrastructure, Energy and Resources in the following ways:
Direct from Department of Infrastructure, Energy and Resources
- DIER's publication scheme
- Search the DIER Website - www.dier.tas.gov.au
- Look in our annual reports
- Email DIER on dier@dier.tas.gov.au
- Contact Numbers for Divisions
Through the Service Tasmania Network
- Look at the Service Tasmania Website - www.service.tas.gov.au
- Visit a Service Tasmania Office near you
- Call Service Tasmania on 1300 13 55 13
- Contact Service Tasmania via their online form - www.service.tas.gov.au/contact/ask/
Via Tasmania Online
- Search for the information on Tasmania Online (it may be available from another source) - www.tas.gov.au
Through the Tasmanian Archives and Heritage Office (TAHO)
If it is old information it may be deposited with the Tasmanian Archives and Heritage Office.- Have a look at the TAHO system - www.archives.tas.gov.au/database
- Call TAHO on 03 6233 7488
- Email TAHO on taho@eduction.tas.gov.au
If you have not been able to locate the particular information/service you are after via any other method you may wish to contact us to discuss your particular enquiry. While the Department of Infrastructure, Energy and Resources provides much information to the community about its activities, if you have been unable to obtain access to information through the website or by talking directly to the Department, you may wish to make an application under the Right to Information Act 2009.
The Right to Information Act 2009 provides a formal means of obtaining documents held by Government. Prior to lodging an application you may wish to talk to our RTI Officer to discuss the type of information you are requesting. They can be contacted by phone on +61 3 6233 3142, or via email rti@dier.tas.gov.au
