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How do I make an RTI application

If you have been unable to obtain access to information, or have been denied information, through your normal departmental dealings, you may wish to make an application under the Right to Information Act 2009.

Applications for information need to be made to the department, authority or council holding the relevant information or most closely linked to the information. A webpage like this one is available for most other public authorities.

You can submit a Right to Information application or by writing.

Your completed application should be sent to:

Executive Officer (Right to Information and Privacy)
Department of Infrastructure Energy and Resources
GPO Box 936
Hobart TAS 7001

Fax:- +61 3 6233 5337

  • If you are not using the formal Application Form, please note that your application must be made in writing and include the information which is requested in the Application Form, this is a requirement of Regulation 4 of the Right to Information Regulations 2010.
  • Applications are to be accompanied by the application fee, unless you are claiming an exemption (see below). This fee is 25 fee units, which is $36.50 as at 1 July 2013 and is indexed annually on 1 July.
  • You may apply to have the fee waived if:
    • You are in financial hardship - we take that to mean that you are on income support payments (we would usually ask to see evidence that you are in receipt of Centrelink or veterans affairs payments);
    • You are a member of parliament and the application is in connection with your official duty; or
    • You are able to give us information which shows that the information sought is intended to be used for a purpose that is of general public interest or benefit.
  • Make sure you have looked for the information before you make a formal application, because if the information is otherwise available your application may be refused without the return of your application fee.

What will we do once we have your application?

  • We will check your application to make sure we have the information we need and that you have paid the application fee (or we will waive the fee)
  • We may transfer your application to another public authority if we do not believe we are best placed to provide you with the information.
  • Before your application is accepted, we may need to contact you to ask you about your application, this will help us to understand your request.
  • Once we have done these steps the RTI officer will assess your application against the Right to Information Act 2009 and let you know the outcome of that process in writing.
  • You will be notified of the decision on your application for assessed disclosure as soon as practicable, but in no more than 20 working days of the application being accepted.
  • If your request is complex or for a large amount of information we may ask you to give us more time.
  • If there is a need to consult with a third party about their business affairs or about their personal information, more time is automatically given and we will let you know the outcome as soon as practicable, but no later than 40 working days - we will let you know if this is happening.

If the application or part of the application is refused, then the reasons for the refusal to provide the information will be provided as part of the decision together with details on your right to seek an internal review of the decision.This is done by writing to:

The Secretary
Department of Infrastructure, Energy and Resources
GPO Box 936
Hobart TAS 7001

  • If the officer assessing your request does not get back to you in the timeframe allowed then we are taken to have refused your application and you are able to make an application for review to the Ombudsman if you choose. Some information on reviews by the Ombudsman can be found on the Office of the Ombudsman's website

More Information about Routine and  Proactive Disclosure in the Department of Infrastructure, Energy & Resources will be added to this site shortly.