You are viewing an archived copy of this website captured Thu Oct 17 16:07:43 AEDT 2013

Stay in touch

Kathryn O'Brien is a lawyer. She is also deaf and uses the National Relay Service when making phone calls. See more of Kathryn's story.

It's so easy to connect.

  • 24 hours a day.
  • Anywhere in Australia.
  • All calls are confidential.

Your privacy We are committed to protecting the privacy of the content of all calls and the identity of callers.

An introduction to relay calls
Make an internet relay call Emergency numbers

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

  • SMS relay

    0423 677 767

New Relay Services coming!

Making a call

pic of internet relay call on laptop

Internet relay

I want to make a relay call on my computer

pic of Speak and Read user

Speak and Read

I can't hear but can speak

image of older man using TTY

Type and Read

I can't hear and don't use my voice

pic of Type and Listen user

Type and Listen

I can't speak but can hear

pic of Speak and Listen user

Speak and Listen

I'm hard to understand on the phone

image of calling someone who uses the NRS

Calling an NRS user

I want to call someone with a hearing or speech impairment

pic of video relay caller signing to the relay officer through Skype.

Video relay

I prefer to make calls using Auslan

pic SMS relay user making a call

SMS relay

I want to make a relay call on my mobile phone

pic of e-learning screenshots

New e-learning module for health professionals

The NRS has launched a special e-learning module, ‘Understanding the NRS’, for health and aged care professionals. If you need to know more, or want to refresh your knowledge about relay calls and how they work, this is for you.

The module includes true stories of NRS users, video animations showing how the different relay call options work and interactive video activities with 'virtual clients'. See more.

Quiet Signs of Love - see the movie

News & Events

See all news