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Solar and Heat Pump Hot Water Rebate

UPDATE

The Solar and Heat Pump Hot Water Rebate program will close on 30th June 2013 . Applications for rebates for installations completed by that date will be accepted up until 5.15 PM on Monday 1st July 2013. 

1. About the Rebate Scheme

The Hobart City Council's new Solar and Heat Pump Hot Water Rebate Scheme offers Hobart ratepayers a $500 incentive to install a solar or heat pump hot water system into their homes.

Water heating accounts for about 30 percent of an average household's total energy use. Installing a solar or heat pump water heater can greatly reduce a household's energy bills, as it directly uses 'free' and renewable energy from the sun to heat water. A solar or heat pump water heater can provide between 50 percent and 90 percent of a household's hot water requirements, depending on climatic conditions and the model of heater.

2. Who Qualifies for a Rebate?

The rebate provides a one-off payment of $500 per solar and heat pump hot water system for Hobart ratepayers who are ineligible for Council's current planning and building administration fee rebate.

Please note that to be eligible to qualify for the rebate you must:

  1. Have purchased and installed the solar hot water or heat pump system prior to the 30th June 2013;
  2. Be eligible for at least 20 Small-scale Technology Certificates (STCs) at the time and place of installation (see 'How do I choose a system?' below);
  3. Be a ratepayer in the City of Hobart
  4. Install the system on a rateable property which is located within the City of Hobart.

The rebate is limited to one rebate per rateable property or separate dwelling, and is available to all ratepayers regardless of rental or owner-occupation status of the property.

Council will require adequate proof of purchase and installation. Acceptable documentation and terms and conditions of the scheme are specified on the application form. An application form can be downloaded below or obtained from the Council Centre at 16 Elizabeth St, Hobart.

The Solar Hot Water System must be installed by a currently registered plumber.

3. How do I Choose a System?

The rebate scheme imposes no restrictions on the brand, size or cost of the unit that someone chooses to buy other than it must be eligible for at least 20 Small-scale Technology Certificates (STCs) at the time and place of the installation.  A list of eligible systems is available in the Register of Solar Water Heaters at the Clean Energy Regulator.

Information on selecting and installing a solar hot water system or heat pump, along with how to determine whether or not your new system is eligible for STCs, is available from the Clean Energy Regulator.  They can be contacted by email retscheme@cleanenergyregulator.gov.au or phone 1300 553 542.

Choose the most efficient hot water service and the best energy source to meet your needs. Solar and electric heat pump systems produce far fewer greenhouse gas emissions than conventional electric storage systems. Gas boosted solar is the most greenhouse efficient form of water heating.

Council's advice is that anyone interested should talk to a registered plumber or local solar/heat pump hot water distributor.

4. Do I Require any Council Permits?

A building permit may be required for some installations and you are advised to contact a registered building surveyor for further advice.

A planning permit may be required if your property is identified as being either located within a Heritage Area or listed under the Heritage Schedule of the City of Hobart Planning Scheme 1982, and for all properties located within the Battery Point and Sullivans Cove Planning Scheme Areas. In all cases, property owners should contact Council on 6238 2715 and ask to speak to a Council Development Appraisal Planner to discuss whether or not a Planning Permit will be required.

Please note that Council's permit fees associated with installations that involve no additional development other than that which is required to install the system will be waived. (This does not extend to the charge to Council for the notification of applications in 'The Mercury' or the fees payable to Heritage Tasmania for applications required under the Historic Cultural Heritage Act 1995.)

5. Duration of the Scheme

The Rebate Scheme began on 1 July 2007 for solar hot water systems, and 1st November 2008 for heat pump hot water systems. It  will close on 30th June 2013. Applications for rebates for installations completed by that date will be accepted up until 5.15 PM on Monday 1st July 2013.

6. How do I Receive the Rebate?

Subject to approval, the rebate will then be deducted from subsequent rates instalment notice(s).

7. The Application Process

  1. Consult a registered plumber for advice concerning your needs, and Council if you're unsure of any requirements or conditions (see 'Terms and Conditions');
  2. Ensure you have all necessary Council permits for the installation (see 'Terms and Conditions');
  3. Purchase and install the product, keeping receipts and manufacturer's certificate for the Solar or Heat Pump Hot Water System and make and model information;
  4. Complete application form, attach invoices, receipts, product information:

           Solar and Heat Pump Hot Water Rebate Application Form 

Submit documentation to Council either in person at the Council Centre or by it sending to:

Solar and Heat Pump Hot Water Rebate Scheme
Customer Service Officer, Julie Haygarth
Hobart City Council
GPO BOX 503 Hobart 7001

  1. Don't forget to include your receipt that shows make & model numbers, and any other documentation required (see terms & conditions);
  2. Await Council notification of application success (usually about 2 weeks);
  3. For further enquiries contact Council's Assistant Compliance & Permits Officer, Janine Atkins on 62382 857.

8. Terms and Conditions

  1. The new solar or heat pump hot water system must be eligible for at least 20 Small-scale Technology Certificates (STCs) at the time and place of installation.
  2. The Council's Rebate Scheme began on 1 July, 2007 and will be continued until 30 June 2013. Please note that you are only eligible for a rebate for a solar water heater purchased and installed on the property within this period or for a heat pump system purchased and installed from 1 November, 2008.
  3. All properties for which owners are seeking rebates must be located within the City of Hobart.
  4. Any rebate granted will be deducted from the total owing on the property owner's rates notice after the application has been assessed.
  5. The Solar/Heat Pump Hot Water Rebate is available to all ratepayers regardless of rental or owner-occupation status of the property, but is limited to one per rateable property or separate dwelling.
  6. The solar or heat pump hot water system must be installed by a plumber with current registration and any design work should be done by an experienced designer. An accredited plumber may be able to provide additional advice.
  7. All receipts presented as proof of purchase of appliances must be official cash register receipts and include information on the place and date of purchase. Documentation identifying the make and model must also be provided.
  8. Applicants are ineligible to claim the Solar/Heat Pump Hot Water Rebate where the Energy Efficient Development Rebate based on the 6 point element 'solar or heat pump hot water systems' has already been received. 
  9. Elements of the rebate program are subject to change without notice.
  10. Council accepts no liability for any losses or damages resulting from the installation or use of solar hot water systems for which the property owner has received rebates.
  11. The applicant agrees to indemnify Council with respect to any dissatisfaction or damage arising from the use of purchased appliances for which a Solar or Heat Pump Hot Water Rebate is being sought.

Advice

  • A Building Permit may be required for some installations and you are advised to contact a registered building surveyor for further advice.
  • A Planning permit may be required if your property is identified as being either located within a Heritage Area or listed under the Heritage Schedule of the City of Hobart Planning Scheme 1982, and for all properties located within the Battery Point and Sullivans Cove Planning Scheme Areas. Property owners should contact Council on 6238 2715 and ask to speak to a Council Development Appraisal Planner to discuss whether or not a Planning Permit will be required.
  • If your property is Heritage listed or located in a 'Heritage Area' under the City of Hobart Planning Scheme 1982, please contact Council's Senior Cultural Heritage Officer on (02) 6238 2883 to discuss locating the system appropriately.
  • Noise emissions should be taken into account. The installation of the unit should be considered carefully.
  • Potential noise nuisances should be considered before installing the system close to neighbouring properties.

9. Do I Qualify for other Incentives to Install a Solar/Heat Pump Hot Water System?

Federal Government Rebates and Incentives

Renewable Energy Bonus Scheme - Solar Hot Water Rebate

The Australian Government announced in February 2012 that the Renewable Energy Bonus Scheme (REBS) Solar Hot Water Rebate will close on 30 June 2012.  To be eligible for the REBS Solar Hot Water Rebate, systems must have been installed, purchased or ordered (and a deposit paid) up to 28 February 2012.

  • Applications for systems installed prior to 28 February 2012 must reach the Clean Energy Regulator within 122 days from the date of installation.
  • Applications for systems purchased or ordered (deposit paid) up to 28 February 2012, but installed after 28 February 2012, must be received by the Clean Energy Regulator by 30 June 2012.

 

The Small-scale Renewable Energy Scheme

The Small-scale Renewable Energy Scheme (SRES) has been created under the Renewable Energy Target alongside the Large-scale Renewable Energy Target.  It provides an alternative to the REBS by creating a financial incentive for owners to install eligible small-scale installations such as solar water heaters, heat pumps, solar panel systems, small-scale wind systems or small-scale hydro systems.  It does this by legislating demand for Small-scale Technology Certificates (STCs).  STCs are created for these installations according to the amount of electricity they produce or displace.  Renewable Energy Target (RET) liable entities have a legal requirement to buy STCs and surrender them on a quarterly basis.

For more details and information about how to apply for Australian Government rebates, visit the Department of Climate Change and Energy Efficiency website.    

10. How Can I Further Improve the Energy Efficiency of my Solar/Heat Pump Hot Water System?

  • Locate water heaters close to those areas where hot water is used.
  • Showers usually use the most hot water in a home. Install WELS 3 Star rated water efficient showerheads. The WELS scheme ensures they will provide a satisfying shower.
  • Set the thermostat between 60 to 65 oC on storage hot water systems and 50 oC on instantaneous systems.
  • Insulate hot water pipes and cold water pipes leading into the hot water tank.
  • Turn off the hot water system when on holidays.
  • Use mixer taps in the cold position unless you really want hot water.  Be aware that the entire hot water pipe is used even if you want just a small amount.
  • Call a plumber to inspect your hot water cylinder if there are continual signs of water coming from the pressure relief valve - a steady drip soon wastes a lot of energy, water and money.

Customer Service Centre

16 Elizabeth St, Hobart
Office Hours: Mon–Fri 8.15am–5.15pm
Telephone (03) 6238 2711
Email hcc@hobartcity.com.au

Postal address

Town Hall, Macquarie St
GPO Box 503
Hobart Tasmania 7001