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Discounts and concessions

Pensioner and health care card electricity concessions

Prices effective from 1 July 2012

The pensioner concession is given to Tasmanian pensioners who have a Pensioner Concession Card issued by Centrelink or the Department of Veterans Affairs. The health care card concession is available to Centrelink Health Care Card holders. They are administered by Aurora Energy on behalf of the Department of Health and Human Services.

Pensioners need only register for this electricity discount once. You will continue to receive the pensioner rebate of 123.50 cents per day all year round and do not need to reapply each year.

It is not possible to receive the health care card concession in conjunction with the pensioner electricity concession.


You can register for this concession by completing the online pensioner & health care card discount application or calling our Call Centre on 1300 13 2003, Monday to Friday 9am – 5pm.

Life support discount

Aurora Energy provides an electricity discount to customers who use an approved life support system, or live with someone who uses one.

The approved life support systems and cents per day discounts, current at 1 July 2012 are as follows:

1. Oxygen Concentrator 42.1811¢
2. Peritoneal dialysis machine 31.2958¢
3. Haemo-dialysis machine 31.2958¢
4. Chronic positive pressure & airways regulator 14.9675¢
5. Respirator (iron lung) 55.7880¢
6. OXCP (combine 1 & 4 above) 57.1486¢
7. Phototherapy 79.4888¢

Please phone 1300 13 2003 and advise us if you stop using the life support system, or if you change your address.

To apply for this discount, you need to fill in the life support application form (PDF 12kB). A hospital officer or your doctor is required to complete a section of this form.

Address applications to:

Revenue Services Manager
Aurora Energy Ptd Ltd
GPO Box 191
Hobart Tasmania, 7001