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Monitoring and evaluating websites

Good planning to define the purpose of the website and identify the appropriate audience(s) will enable high-quality website monitoring and evaluation. The Monitoring and Evaluating Websites Toolkit brings together relevant ‘better practice’ resources for web publishing practitioners advising senior management who are accountable for reporting on website usage.

Disclaimer: These website links will open in a new window as they are websites outside the eGovernment domain. The accuracy of the content is not endorsed and cannot be verified by the Tasmanian Government.

Toolkit resources for monitoring and evaluating websites

Website Usage Monitoring and Evaluation - Better Practice Checklist Link to external site

Australian Government Information Management Office, May 2004.

Web Analytics Toolkit Link to external site

eGovernment Resource Centre, State Government of Victoria, September 2006

Victorian IT&T Website Measurement Policy Link to external site

eGovernment Resource Centre, Victorian Government, Dec 2005.

Integrated Website Measurement and Demographic Profiling Report Link to external site

eGovernment Resource Centre, Victorian Government, 25 March 2004.

Measuring the Efficiency and Effectiveness of eGovernment Link to external site

Australian National Audit Office - Audit Report, no 26, 2004-05.

Quality Internet Services for Government Clients - Monitoring and Evaluation by Government Agencies Link to external site

Australian National Audit Office - Audit Report, no 30, 2003-04.


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