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Government 2.0

In many ways, the journey to implement Government 2.0 services is similar to agencies’ experience with the introduction of services utilising the web and email. These changes had a degree of uncertainly as the benefits were not always understood, cultural changes were required, and the supporting technologies were maturing and changing.

A government working group developed a Government 2.0 issues paper. The major findings are that there are no policy impediments to the use of Government 2.0 technologies by the Tasmanian Government. However, further work is recommended, via a community of practice, to understand the business benefits, risks, costs, etc of using these technologies and to develop cultures to optimise the benefits.

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