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Make an internet relay call Emergency numbers(and instructions)

24-hour relay call numbers

  • TTY/voice calls

    133 677

  • Speak & Listen

    1300 555 727

Making a call

pic of internet relay call on laptop

Internet relay

I want to make a relay call on my computer

pic of Speak and Read user

Speak and Read

I can't hear but can speak

image of older man using TTY

Type and Read

I can't hear and don't use my voice

pic of Type and Listen user

Type and Listen

I can't speak but can hear

pic of Speak and Listen user

Speak and Listen

I'm hard to understand on the phone

image of calling someone who uses the NRS

Calling an NRS user

I want to call someone with a hearing or speech impairment

pic of Murph Emond now CFA is NRS friendly

Victorian CFA now NRS friendly

The NRS has been working with the Victorian Country Fire Authority (CFA) to ensure the CFA’s bushfire information phone line is relay service friendly.

NRS users in Victoria can now be confident they can access the CFA’s bushfire information line (VBIL) for vital information and updates.

Retired truckie Murph Emond now uses the NRS to access the bushfire information line, following a near miss with a bushfire in 2008.

Read more

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